KEY TAKEAWAY: Our current healthcare model i not sustainable. To change healthcare is going to require an approach that removes lobbyist money and focuses on delivering a healthcare experience that removes financial stress from patients.
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KEY TAKEAWAY: It’s ironic that with apps and online health the one thing that’s missing is what patients really want; to be treated as individuals. Time and time again, I keep hearing in research that the best HCP’s are the ones that take time to listen and to really understand a patient’s needs. Continue reading
Here’s what will happen if the American Health Care Act becomes law. Tens of millions of Americans will lose health coverage and tens of thousands of people will die every year who otherwise would have lived. It’s time for the voices that have been silent to yell and stop this insanity before it’s too late. Continue reading
Only nine percent of U.S. consumers believe pharma and biotech companies put patients over profits, while only 16 percent believe health insurance companies do, according to a Harris Poll while the new affordable care act is nothing short of a train wreck. Can consumers ever expect healthcare organizations to do the right thing? Continue reading
KEY TAKEAWAY: An alarming 81% of consumers are unsatisfied with their healthcare experience, and the happiest consumers are those who interact with the system the least. There is a gap in perception between providers and consumers on the quality of experience currently being provided. Providers underestimate the degree to which the patient experience fails to meet consumer expectations. This skewed perspective is creating a lack of urgency among providers to fix the problem. While providers are aware of patient dissatisfaction, they have many competing initiatives, making it difficult to prioritize. Continue reading
POST SUMMARY: Drug marketers may be wasting a lot of money trying to drive demand for their products because the current healthcare system is getting harder to navigate and it’s making it harder for patients to be “consumers of healthcare“. Continue reading