United Healthcare’s decision to request prior authorization for a colonoscopy could delay detection of GI health issues. From a doctor’s perspective, insurance prior authorization can have several negative effects on patients. Here are some ways it can harm patients:

Delayed or Denied Treatment: Prior authorization often leads to delays in patients receiving necessary treatments or medications. Doctors may need to submit extensive documentation and wait for approval, which can take days or even weeks. During this waiting period, patients may experience worsening symptoms or complications.

Administrative Burden: Prior authorization requires doctors to spend significant time and effort navigating insurance paperwork and documentation requirements. This time could be better utilized for direct patient care. The administrative burden can lead to frustration and burnout among healthcare providers, potentially impacting the quality of care they provide.

Lack of Continuity of Care: Prior authorization requirements may disrupt the continuity of care for patients. If a treatment plan or medication requires prior authorization, and the approval process takes a significant amount of time, patients may be forced to interrupt their treatment or switch to alternative, potentially less effective options. This disruption can negatively impact the patient’s health outcomes.

Restricted Access to Specialists: Some insurance plans require prior authorization for patients to see specialists. This can create barriers to accessing necessary expertise and delay the diagnosis or treatment of complex conditions. Patients may have to wait for approval or jump through bureaucratic hoops before they can receive the specialized care they need.

Increased Healthcare Costs: Prior authorization processes can drive up healthcare costs. The administrative burden on healthcare providers can result in higher overhead costs, which may ultimately be passed on to patients. Additionally, delays in treatment due to prior authorization requirements can lead to the progression of illnesses, resulting in more expensive and intensive treatments later on.

Negative Psychological Impact: The uncertainty and frustration associated with navigating prior authorization requirements can have a negative psychological impact on patients. The stress and anxiety caused by delays and uncertainties in accessing necessary care can worsen their overall well-being and mental health.

The process can often be burdensome and negatively impact patient care. Doctors are advocates for their patients’ well-being, and they recognize the potential harms caused by excessive administrative hurdles and delays in accessing timely and necessary treatments.