Sorry Facebook, I don’t trust ​you with my health information

KEY POINT: According to Facebook a lot of people join health groups on the social site to share experiences and ask questions. Facebook announced Tuesday that it wants to create a new type of community: health support groups in which people can even ask questions anonymously. Facebook is doing this to get more online digital dollars, but DTC marketers should be careful.

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Patients should no even think of using Facebook for health

  • Facebook’s leaders seriously discussed selling access to user data — and privacy was an afterthought.
  • Mark Zuckerberg oversaw plans to consolidate the social network’s power and control competitors by treating its users’ data as a bargaining chip, while publicly proclaiming to be protecting that data.
  • Facebook ultimately decided not to sell the data directly but rather to dole it out to app developers who were considered personal “friends” of Zuckerberg or who spent money on Facebook and shared their own valuable data.
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Pharma should avoid Facebook at all costs

KEY TAKEAWAY: Facebook’s objective was to keep users addicted to social media as much as possible, but now that Facebook has become nothing but a media company they don’t want to play by the same rules as other media companies.  The risks of advertising on Facebook are too great while the rewards are too few. Continue reading

Facebook is no friend to pharma

KEY TAKEAWAY: According to the Times “If I were a Facebook executive, I might feel a Frankensteinian sense of unease these days. The company has been hit with a series of scandals that have bruised its image, enraged its critics and opened up the possibility that in its quest for global dominance, Facebook may have created something it can’t fully control.”  And they want pharma to advertise more? Continue reading

They’re my patients

mypatientsWhile talking to a product manager at a biotech company I noticed a hand written letter pinned up on her office wall.  When I started to read it I saw that it was from a patient who was wrote to say “thank you” for the product that she works on.  “I keep that letter there to remind me of what’s really important here.  People like her sometimes get lost in all the meetings and maze of getting things done”.  Amen ! Continue reading