Medicare Advantage plans are endangering the lives of older adults and people with disabilities. The HHS Office of the Inspector General (OIG), which works to fight waste, fraud, and abuse, recently issued a devastating report showing that these corporate health plans, which contract with the government to deliver Medicare benefits, are denying large amounts of care inappropriately.

SUMMARY:

  • Online health seeker numbers are still very high, indicating that people are doing their research first before asking for a prescription drug.
  • Online health seekers trust pharma products but find product websites hard to read and inconsistent with their needs.
  • Telehealth numbers are dropping rapidly, but people still want to use telehealth to ask for Rx renewals and ask general questions.
  • By far, people over 50 are the biggest segment of online health seekers.