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The FDA is doing little to inform and educate for Rx and OTC products alike

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It didn’t take long for Aleve to start running commercials that target the latest news on Acetaminophen or Tylenol. TV spots are running showing that “two Aleve can last all day compared to a lot of Tylenol”. Not to be outdone the makers of Tylenol are running spots saying that Acetaminophen is the most recommended pain reliever by doctors with a lot of safety studies behind them. If you’re a consumer you just want a good pain reliever and you don’t want to have to spend time online determining what is best for your headache or aching legs. The FDA is confusing the hell out of consumers and is doing little to truly explain risks. Read More...
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Physicians: Pharma websites missing key information

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As a follow up to the research we conducted earlier with physicians on the use of the Web by patients we followed up with a quantitative survey and asked physicians to rate pharma product websites on a scale of 1 to 5 with one being poor and 5 being excellent (information on disease and medications). I expected that there would be some who felt that pharma product websites could be better but I was not prepared for the comments that indicated that pharma websites have a “long way to go”. Read More...
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Medical Liaisons: Resource or salesperson in disguise?

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I often hear stories from old timers about how drug companies used to employ salespeople who had a medical education or background. “You could often talk to these people who tended to be knowledgeable about medicine” one pharmacist told me. “Today they come in with literature and canned talks and when you want to talk with them they often tell us that we’ll have to talk to the ML”. While the number of medical liaisons has been increasing recently the real question is “Do we trust drug companies to provide ML’s as a resource or is this an attempt to sell more drugs?” Read More...
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The real danger of not going to your doctor and undianosed conditions

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The death if Billie Mays illustrates just how quickly undiagnosed heart disease can take a life. Whether Mr Mays knew he had heart disease or high blood pressure will be open for debate but I believe this is a clear illustration of why people need to see their physician for an annual check up and follow up visits. Both drug companies and the AMA has to do a lot better job to communicate the dangers of undiagnosed medical conditions which on the surface can have no distinct symptoms until it’s too late. Read More...
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Designing an online experience: Think about triggers and put yourself in patients place

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One of the reasons that I like eMarketer so much for online information is that they give you the information you need without the fluff of some online services like Forrester which tends to give you insights from analysts who don’t have a background in healthcare. While it is important to always start with brand objectives when developing your online strategy a lot of eMarketing people often ignore the triggers of people going online for health information and what users really want when they do go online. Read More...
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The drug industry still has a mountain to climb

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There perhaps is no diagnosis as devastating as cancer for patients and family. Even with all of today’s medications and early detection the struggle to keep this horrible disease in check is often a long and painful journey as documented by the brave fight that Ms Farrah Fawcett waged against her cancer. The most touching moment of her documentary was when, after going through an MRI, physicians had to notify her that the cancer had spread to her liver and that additional treatments would be in vain. Until we can erase moments like these from everyone’s lives the challenge for the drug industry will be to everything it can to research and develop new medications for cancer. Read More...
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Can for profit healthcare ever work in this country?

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A guy who spent his career working for health-insurance companies went up to Capitol Hill today and unloaded on his former industry. “My name is Wendell Potter and for 20 years, I worked as a senior executive at health insurance companies, and I saw how they confuse their customers and dump the sick –- all so they can satisfy their Wall Street investors.” I have been saying all along that the biggest threat to consumer health is not the pharma industry but insurers and one has to wonder if the “healthcare for profit model” can ever work in a country where the dollar seems to rule our daily lives. Read More...
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eCure Me: Why go to a doctor when you can self diagnose ?

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There are an awful lot of people without health insurance and a trip to the doctor for most of these people is just not possible but an online alternative called “eCure Me” is offering patients a chance to self diagnose their medical conditions which in this authors opinion is not only dangerous but foolish. Couple self diagnosis with the increasing number of people who are sharing prescription medications and you are playing with the lives of patients who may seek reputable healthcare after it’s too late. Read More...
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FTC: Pay for delay cost consumers over $3.5 billion a year

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Ending settlements in which branded drug makers pay generic ones to delay entry into the market, known as “pay-for-delay” settlements, would save consumers $3.5 billion a year, plus “significant savings” for the federal government, according to Federal Trade Commission Chairman Jon Leibowitz via the Health Blog in the WSJ. Mr Leibowitz has set a priority of the FTC to stop such deals and he is urging Congress to pass legislation to restrict patent protection on prescription drugs. What does this mean for patients? It means less expensive drugs but it could also mean that the number of new drugs in development is narrowed as drug companies face increases pressure on revenue and R&D costs. Read More...
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Physicians: We're concerned that too many people are self diagnosing

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The most recent research that we conducted for a client finished over the weekend and we got an earful from physicians and use of the Internet for patients to self diagnose. “I’m seeing more and more patients come in saying I believe I have this and want this to treat it” said one doctor while another said “there is way too much bad information out there, how the hell are my patients supposed to know what is credible and what is now?” When asked about drug company product sites physicians said they were pretty neutral except when the site is “overly promotional”. Read More...
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Why can't drug companies implement more social media programs?

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People all over the Internet are asking the same thing “why doesn’t pharma implement more social media programs”? It’s a good question but unless you have worked in big pharma it’s one that i hard to answer and even harder to understand. Here are the top reasons that I believe pharma does not really embrace and integrate social media programs into their marketing. Read More...
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Sicko revisited

I just had a chance to watch again Michaal Moore’s Sicko and although Mr Moore can be a blowhard he raises some very good points. According to what I have read the US spends more per person on health care and gets less than any other country. All you have to do is enter the complicated world of healthcare to see how the system is choking on itself and how it prevents some patients from getting good quality healthcare.

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