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Health information online

A dramatic shift in DTC marketing?

screenshot_64KEY TAKEAWAY: The distance between “awareness” of a health condition/new prescription drug and actually requesting an Rx for that product is increasing due to low trust in pharma, the ACA and insurers who are dictating which treatments are reimbursed. Continue reading »

Help Wanted? Not in eMarketing

imagesKEY THOUGHT: While some pharma companies are laying off people other, smaller biotech companies are on a hiring binge, especially for experienced pharma marketers.  However, the area in which pharma needs the most help, digital marketing, is not being recruited. Continue reading »

Stating the obvious

imagesKEY TAKEAWAY: According to research by Deloitte Consulting and the Gerson Lehrman Group (GLG), mobile apps published by pharma companies for physicians average just 100 to 5,000 installs in the Google Play store compared to 1m to 5m installs for apps targeting physicians published by third parties. Gee, ya think? Continue reading »

DTC 6 to 1ROI?

imagesKEY TAKEAWAY: Whenever someone from an agency tells you that a DTC campaign generated an ROI of 6:1 my advice is to look hard at both how they calculated the ROI and how much their program actually contributed to the ROI of the ads. Continue reading »

28% have talked with a doctor about a drug they saw advertised

UnknownKEY SUMMARY: A large majority of Americans (82 percent) report seeing or hearing prescription drug advertisements, and 3 in 10 (28 percent) say they have talked with a doctor about the specific medicine they saw advertised. After talking to a doctor about a drug they saw, 15 percent of the public says the doctor recommended changes in their behavior or lifestyle, 14 percent say the doctor recommended a different prescription drug, 12 percent say they were given the drug they asked about, and 11 percent were instead recommended an over-the-counter option. Source: Kaiser Health Tracking Poll Continue reading »

Developing a pharma website…

UnknownKEY TAKEAWAY: The first step in developing a pharma website is to ask “who is our audience?” and “what our objectives?”.  Yet, too many pharma websites remain in the past and try to sell patients who are consumers of healthcare. Continue reading »

Pharma website usability

Unknown-1KEY TAKEAWAY: The most important element in any website development is “usability studies”.  Without asking your target audience how they like your website you are trying to find a pin in a dark room. Continue reading »

How consumers search for health information online

Image-Disease-Health-Keys-ID-10094991There is a lot of data on the numbers of people who search for online health information but what seems to be missing is a clearer picture of how many websites people go to for health information and why they go to so many websites.  Last summer I led some qualitative research for a biotech company to answer those questions. Continue reading »